Customer Care

Oliver Homes' dedication to quality customer service has supported countless families throughout their new home construction journey and beyond. As a trusted home builder, we take pride in standing by our homeowners during the new home warranty period. Our in-house service department is here to assist with questions about care, maintenance, or any service issues that may arise. For personal assistance, you may call our office at 301-797-0000, Monday through Friday, 8:00 AM – 5:00 PM.

Caring for your home

Every home we build—whether part of our community neighborhoods or a custom built home designed to build on your lot—is constructed with quality materials and skilled craftsmen. All custom homes and standard builds are completed under careful supervision to ensure the highest level of workmanship and long-term value.

While your home has been built with durable, high-quality materials, every residence requires routine care and maintenance to protect your investment and keep it performing at its best.

Homeowner Resources

For your convenience, Oliver Homes offers an online database of information to help you with the care and upkeep of your home. Browse helpful topics below to find tips, guides, and recommendations designed specifically for owners of our custom homes and new home construction projects.

Warranty Service

For information on your Quality Builders Warranty, please click here. (link opens in new window)

You may request non-emergency service using our online service request form.

Warranty Documents

For your convenience, original warranty documents are available here in Adobe Acrobat PDF format. Simply select a document from the menu below and click "View / Download."

Note: Because manufacturers occasionally revise the language in their warranties, the documents offered here may differ slightly from those which originally came with your home. Please contact us if you have any questions.

All warranty documents are in Adobe Acrobat PDF format. To view them you will need to have Adobe Acrobat Reader software installed. If you do not already have this software installed, you can download it directly from Adobe.